We're here to help. Get answers to your questions or reach out to our support team.
To verify your identity, go to your account settings and click on "Verify Identity". You will need to upload a government-issued ID and complete a quick face verification. The process typically takes less than 5 minutes.
Votes are processed in real-time, but there may be a slight delay during high-traffic periods. If your vote doesn't appear after a few minutes, please refresh the page. If the issue persists, contact our support team.
Yes, you can delete your account at any time from the account settings page. Please note that this action is permanent and cannot be undone. All your voting history and data will be permanently deleted.
You can change your email address in the account settings. You will need to verify the new email address before the change takes effect. Check your inbox (and spam folder) for the verification email.
Yes, we use industry-standard encryption and security measures to protect your personal information. Your identity verification documents are encrypted and stored securely. We never share your personal data with third parties.
If you encounter inappropriate content or behavior, please use the "Report" button on the event or user profile. Our moderation team reviews all reports and takes appropriate action.
We accept major credit cards, debit cards, and PayPal. For enterprise plans, we also support bank transfers and invoicing. All payments are processed securely through our payment partners.
You can cancel your subscription at any time from the billing section in your account settings. Your subscription will remain active until the end of the current billing period, and you will continue to have access to all features until then.
Get help via email
info@voxglob.com
